Transforming Operations Management with Generative AI
Participants will explore how AI helps in planning, enhances decision-making, and drives innovation in operations management.
Duration: 1 Day
Hours: 3 Hours
Training Level: All Levels
About the Course:
This course offers a deep dive into the revolutionary impact of generative AI on operations management. In this short course, participants will explore how AI helps in planning, enhances decision-making, and drives innovation in operations management.
We'll delve into the practical applications of generative AI, covering key areas like planning, organizing, leading, controlling, and continuous improvement. Additionally, a special focus will be given to understanding chat-based AI models and the basics of prompt engineering, essential skills in today's AI-driven world.
Course Objective:
- LO1: Understand the fundamentals of generative AI and its application in operations management in general.
- LO2: Learn about the steps in the operational management cycle and how generative AI optimizes each step for enhanced efficiency.
- LO3: Gain insights into common issues in operational management and how generative AI offers solutions.
- LO4: Master the basics of chat-based AI models and prompt engineering for practical applications in operations management.
Who is the Target Audience?
- Anyone working in Operations Management
- Managers: New, Established, and Aspiring Managers - especially those in operations, manufacturing or service sectors, production, and industry
Basic Knowledge:
- Participants should know basic Operation Management concepts.
Curriculum
Total Duration: 3 Hours
Introduction to Generative AI in Operations Management
- Understanding the Operational Management Cycle
- Role of Generative AI in Enhancing Operations
Understanding Chat-Based AI Models and Prompt Engineering
- Basics of Chat-Based AI Models
- Introduction to Prompt Engineering in AI
Planning and Strategizing with AI
- AI in Market Analysis and Product Launch
- AI-Driven Strategic Planning and Portfolio Management
Organizing and Workflow Optimization with AI
- AI-enabled communication and Project Management Tools
- Implementing AI Chatbots for Customer Service
Leading and Employee Management with AI
- AI Tools for Employee Performance Analysis
- Enhancing Employee Engagement with AI
Analysis and Continuous Improvement with AI
- Data Analytics for Operational Insights
- Leveraging AI for Feedback and Continuous Improvement